Refund policy
Last updated: [09.03.26]
At Circuitwrld, we aim to provide high-quality products and a reliable shopping experience. Please review the following policy carefully before making a purchase.
1. Return Requests
Customers may request a return or refund within 30 days of receiving their order.
To initiate a request, customers must contact our support team at:
Return or refund requests submitted after 30 days from delivery may not be eligible for approval.
2. Return Authorization Required
All return or refund requests must be approved by our support team before any action is taken.
Items sent back without prior authorization may not be accepted or refunded.
3. Condition of Items
To be eligible for a refund or replacement, the product must:
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be unused and in the same condition as received
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not show signs of misuse, damage, or modification
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include original packaging when applicable
We reserve the right to decline refund requests if the item does not meet these conditions.
Refunds or replacements are not provided for damage caused by misuse, accidental damage, improper charging, overheating, liquid exposure, or physical impact.
4. Returnless Refunds
In many cases, we may offer a refund or replacement without requiring the product to be returned.
This decision is made at our discretion depending on the product, situation, and order details.
Customers should not return products unless specifically instructed to do so by our support team.
5. Return Shipping
If a return is approved and a return shipment is required, the customer is responsible for return shipping costs unless:
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the product arrived damaged
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the product was defective
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the wrong item was delivered
We strongly recommend using a trackable shipping method if a return shipment is requested.
6. Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and include:
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your order number
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a description of the issue
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clear photos of the product and packaging
We will review the issue and provide a replacement or refund where appropriate.
7. Refund Processing
If a refund is approved, it will be issued to the original payment method used for the purchase.
Please note:
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original shipping fees are non-refundable unless the issue was caused by us
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refund processing times may vary depending on your payment provider
8. Non-Returnable Items
The following items may not be eligible for return or refund:
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items that have been used or damaged after delivery
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gift cards
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digital products or downloadable content
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items marked as final sale
9. Abuse of Policy
We reserve the right to refuse refunds, returns, or replacements in cases of suspected abuse of our refund policy, fraudulent activity, or excessive refund requests.
10. Import Duties and Taxes
Customers may be responsible for customs duties, import taxes, or other local fees depending on their country's regulations.
These charges are not included in the product price and are the responsibility of the customer.
11. European Economic Area (EEA) Consumer Rights
Customers located in the European Economic Area have the legal right to withdraw from their purchase within 14 days of receiving the item in accordance with applicable consumer protection laws.
To exercise this right, please contact our support team.
12. Contact Information
For all refund or return inquiries, please contact:
Circuitwrld
Norway